Privacy Policy

At HCA Chinese we are committed to protecting your privacy and maintaining the security of any personal information you provide us with. This statement outlines how we ensure this and how we comply with legislation on data protection. 

This Privacy Policy will explain any areas of our website which may affect your privacy and personal details, how they are processed, collected, managed, and stored, and how your rights under the new GDPR (General Data Protection Regulations) are protected.

In this Privacy Policy ‘we’, ‘our’, or ‘us’ refer to HCA Chinese.


We may collect personal information from you in order to fulfil your service requests.

This includes email addresses, personal name, business name, IP address, postal address, and contact numbers. We may also combine information provided with publicly available information such as your professional information or business’s name.

Any personal information used is for the operation and fulfilment of a service requested by you. We may use this information to contact you about products, services, and promotions. 

If you do not wish to receive this communication, an opt-out URL will be attached to every email that is sent.

Under the Data Protection Act 1998 and the General Data Protection Regulations 2018, you have the right to review any personal information provided to us at any time. This includes reviewing for correctness, requesting correction of errors, that information cannot be used to contact you, that information files will be deleted and/or physical files from our records, and to opt-out of communication.

We do not store credit card details, nor do we sell, rent or share customer details with any third party for commercial reasons.


Our HCA Chinese website is held at servers of Market Forever and Zesle, these company state that their servers are protected using HTTPS and SSL technology. Any data provided by  you to us will be as secure as it can be. Our staff are fully aware of their responsibilities regarding data under the Data Protection Act 1998 and the General Data Protection Regulation 2018.


Our website may use cookies to better the overall experience of our users. In accordance with legislation and where necessary, the user has the ability to accept and disable the use of cookies.


Cookies are pieces of information which are sent from a website to your hard drive while you a viewing a site.

These may be used by companies to provide a more personalised experience, for statistical purposes, or for  advertisements. The use of cookies is standard practice across the internet and is undertaken by several websites.

Cookies could be either ‘persistent’ or ‘session’ cookies. A persistent cookie will be stored by a browser and remain valid until its set expiration date and can be deleted by the user prior to expiry. A session cookie expires at the end of the user session on a website once the browser has been closed.

As there are links to external sites, users are advised to be aware of the possible use of cookies. Where applicable  and in accordance with legislation, these sites should use a cookie control system which allows the user to give explicit permission or deny the use of cookies.


  1. To provide a more interactive and personal user experience;
  2. For statistical purposes;
  3. To show adverts that you may be interested in and control the number of times you see them;

Cookies may be used for a number of reasons including: 

It is important to note that disabling cookies may have a negative impact on how a site runs.


Third-party companies that are providing a service for us or our website may use cookies and these may be stored on your computer when you visit our website.

Google Analytics is used to analyse the use of our website. Information is gathered about website use via cookies and any information gathered is used to create reports about the use of our website. 

For more on Google’s privacy policy, see here.

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